search cancel

FEATURE REQUEST: Symantec Endpoint Encryption Removable Media Encryption event logs should be visible from the management server.

book

Article ID: 150174

calendar_today

Updated On:

Products

Endpoint Encryption

Issue/Introduction

Symantec Endpoint Encryption Removable Media Encryption (SEE RME) has the ability to encrypt contents of USB drives. This request is to have additional logging on the SEE Management Server for additional logging and compliance. 

Environment

Symantec Endpoint Encryption Removable Media Encryption 11.3 and above.

Resolution

Event logs are created on the client machine when a file is encrypted or decrypted to a removable storage device using Symantec Endpoint Encryption Removable Media Encryption (SEE RME). Event ID 701 is created in the Windows Application Event Log stating the name of the destination file. For example:

This is a request to have the client send those same logs to the Symantec Endpoint Encryption Management Server for reporting purposes and to log additional information such as the source folder and some file attributes such as date stamp and size.

Symantec Enterprise Division is committed to product quality and satisfied customers. Technical Support filed a Feature Request to add the functionality listed above. This Feature Request is currently being considered by Symantec Enterprise Division to be addressed in a forthcoming version of the product.    

There is no guaranteed date for this request from the Encryption Product Management team, or the Encryption Engineering team at this time. Please be sure to refer back to this article periodically as any changes to the status of the request will be reflected here. You can also submit a new ticket to Symantec Enterprise Support to receive a direct update from our team or to have your organization added to the list of companies that desire this Feature Request.

 

For more information on SEE RME, see the following articles:

161190 - Troubleshooting: Symantec Endpoint Encryption Removable Media Encryption

213405 - Flex Response Plug-in for Symantec Endpoint Encryption Removable Media Encryption

Additional Information

ISFR-1868

Attachments