VIP Enterprise Gateway 9.5 Release Notes

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Symantec Products

Issue/Introduction

Resolution

These release notes accompany the delivery of Symantec VIP Enterprise Gateway 9.5

What’s New in VIP Enterprise Gateway 9.5

This release of VIP Enterprise Gateway supports the following new features:

· VIP Enterprise Gateway supports authentication using VIP Access Push verification: When users sign in to your enterprise using their first-factor authentication, the VIP Service sends a VIP Access Push verification message to their registered mobile devices. The users can tap the Allow button on the verification message to perform second-factor authentication and complete their sign in. This ensures enhanced usability for users to perform second-factor authentication.

· If the user has multiple registered mobile devices, the VIP Service sends the push verification message to all these devices. However, the user only needs to approve push verification once.

· VIP Access Push is an alternative for security code. Users can always use a security code for second-factor authentication if VIP Access Push is unavailable.

Pre-installation Checks

• Before you upgrade to VIP Enterprise Gateway 9.5, ensure that the VIP Enterprise Gateway server can access the following URLs:

• https://ssp.vip.symantec.com/

• https://manager.vip.symantec.com

• https://userservices.vip.symantec.com/

• https://userservices-auth.vip.symantec.com/

• http://liveupdate.symantecliveupdate.com

Issues Addressed in This Release

The following are the issues addressed as part of VIP EG 9.5:

• vsradiusclient tool now supports Hostname in Server/Client Address

• Supports LDAP User Store bind passwords up to 64 characters

• VIP Manager IDP BaseDN supports a different BaseDN value than what is configured, when a single store is configured

• Self Service Portal now searches through all user stores, even if one of them is down

Note: This release also combines the fixes which were done as part of the VIP Enterprise Gateway 9.4.1. For the entire list of fixes, see What’s new in 9.4.1 Release Notes.

Known Issues and Workarounds

For information about issues and workarounds related to this release, access the Customer Support web page for VIP Enterprise Gateway at https://www.symantec.com/page.jsp?id=contact-authentication-services

In this website, do the following to search for the known issues and their workarounds:

1. Under the Support tab, in the Validation & ID Protection Service (VIP) Support section, click Knowledge Center.

2. In the Symantec™ Validation and ID Protection Service (VIP) Support page, use the search box: Knowledge Center Search to find the known issues and their workarounds.

Software Limitations

The following are the software limitation related to the VIP Enterprise Gateway 9.5 release:

• Inability to support Internet Explorer version 11.

Documentation

The following documents have been updated for this release:

• Symantec VIP Enterprise Gateway 9.5 Release Notes (this document)

• Symantec VIP Enterprise Gateway Installation and Configuration Guide

Note: TheVIP Enterprise Gateway Installation and Configuration Guidedescribes introduction, pre-installation requirements, installation procedures, basic configurations, and description of the features of VIP Enterprise Gateway 9.5

To understand how to perform tasks associated with the VIP Enterprise Gateway features, refer to the VIP Enterprise Gateway Online help. Click the Help tab that is displayed at the top of the VIP Enterprise Gateway screen to access the VIP Enterprise Gateway Online help.

VIP Enterprise Gateway 9.5 Release Notes

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Attachments

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