Is it possible to recover deleted CA Business Intelligence (CABI) reports?

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Article ID: 15003

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Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



Is it possible to recover deleted CA Business Intelligence (CABI) reports or do the reports need to be recreated?

Environment

CA Service Desk Manager 12.9, 14.1 and 17.0CA Business Intelligence 4.1

Resolution

There is no feature to recover deleted CABI reports.

Unless there is a backup of the reports that can be restored, it is necessary to re-create the lost reports.

We strongly recommend to take a backup of CABI reports at regular intervals

Additional Information

How to create a backup .BIAR file in CA Business Intelligence (CABI) 4.1 SP3


https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1198823.html