APM Support for PEGA and CORDY's web services.

Products

• APP PERF MANAGEMENT
• CA Application Performance Management Agent (APM / Wily / Introscope)
• CUSTOMER EXPERIENCE MANAGER
• INTROSCOPE

Issue/Introduction

 Does CA APM supports PEGA and CORDY's web services? If not, are there any field packs that support this?

Environment

CA APM Weblogic Agent 10.1 Weblogic Application server 10.3 CA MOM 10.1 Sun Solaris10

Resolution

 APM cannot generate web service metrics for the PEGA environment because it is not supported in OOB SOA monitoring. The same applies to any CORDY'S application. 

 Also, we do not have any field packs that monitor these environments.