Unable to see alarms in wcc like jobfailure

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Article ID: 14790

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

Using WCC and cannot see alarms in the Monitor Tab Views or in the Dashboard Widget.



Using WCC and cannot see alarms in the Monitor Tab Views or in the Dashboard Widget. The collector appears to be working and everything else is fine.

Environment

Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option
Component:

Resolution

For alarms you need to have desired alarm types selected in alert policy. For alerts you need to have desired job statuses selected in alert policy. The alert policy needs to be active and the jobs have to match the job and box name patterns. For dashboard widget the event policy needs to have desired servers selected. For view tab the event policy needs to have desired views selected.