Provisioning Manager Setup fails with "unable to create server registry"

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Article ID: 14722

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Risk Analytics CA Secure Cloud SaaS - Arcot A-OK (WebFort) CLOUDMINDER ADVANCED AUTHENTICATION CA Secure Cloud SaaS - Advanced Authentication CA Secure Cloud SaaS - Identity Management CA Secure Cloud SaaS - Single Sign On

Issue/Introduction



Provisioning Manager is set up on a machine and is already pointing to a Provisioning Server. 

However, this instance now needs to point to a different Provisioning Server and so running the Provisioning Manager setup results in the error "Unable to create server registry". What went wrong? 

Environment

Release:
Component: IDMGR

Resolution

The reason this error is thrown is due to the logged-in user's permissions. The user needs to be an administrator on the machine where the Provisioning Manager setup is run in order be able to write the configuration to the registry.

Or if the option is available, right click on the provisioning manager setup exe and select to 'Run as administrator'.