Shortcuts supported by CA PAM RDP Client

Products

• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager (PAM)

Issue/Introduction

We do not support the same shortcut keys as windows, so here is a list of the shortcuts supported by pam rdp client.

What are the shortcuts supported with pam rdp client ?

Environment

All supported versions of CA PAM

Resolution

The shortcuts supported are  :

Key Action
ALT+PAGE UP Switches between programs from left to right.
ALT+PAGE DOWN Switches between programs for right to left.
ALT+INSERT Cycles through the programs in the order they were started.
ALT+HOME Displays the Start menu.
CTRL+ALT+END Brings up the Windows Security dialog box
ALT+DELETE The Context Menu is shown
CTRL+ALT+MINUS SIGN (-) Places a snapshot of the active window, within the client, on the Remote Desktop Session Host (RD Session Host) server clipboard (provides the same functionality as pressing

Additional Information

In windows the shortcuts are :

Key Action
ALT+PAGE UP Switches between programs from left to right.
ALT+PAGE DOWN Switches between programs for right to left.
ALT+INSERT Cycles through the programs in the order they were started.
ALT+HOME Displays the Start menu.
CTRL+ALT+END Brings up the Windows Security dialog box
ALT+DELETE The Context Menu is shown
CTRL+ALT+MINUS SIGN (-) Places a snapshot of the active window, within the client, on the Remote Desktop Session Host (RD Session Host) server clipboard (provides the same functionality as pressing

PAM does not support the following

Alt+Tab Switch between open items
Alt+Esc Cycle through items in the order in which they were opened
Ctrl+Esc Open the Start menu
Ctrl+Shift+Esc Open Task Manager
Alt+Space Displays the Window menu.