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Cannot see landscapes in Connection Status

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Article ID: 146001

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

Bounced tomcat many times but cannot see landscapes in Connection Status indicator in OneClick client. 
 
 
 

Environment

Release : All Supported Releases

Component : SPCCSS - Spectrum Core / SpectroSERVER

Resolution

-Run the command in $SPECROOT/SS-Tools


./MapUpdate -v


Does this command show you the "missing" landscape?


If so, kill the Location Server process (LocServer.exe) in the Task Manager. That should also force the processd to restart.


Then, wait a few minutes and check the Connection Status again. The landscape should now be present.