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Cannot see landscapes in Connection Status


Article ID: 146001


Updated On:


CA Spectrum DX NetOps


Bounced tomcat many times but cannot see landscapes in Connection Status indicator in OneClick client. 


Release : All Supported Releases

Component : SPCCSS - Spectrum Core / SpectroSERVER


-Run the command in $SPECROOT/SS-Tools

./MapUpdate -v

Does this command show you the "missing" landscape?

If so, kill the Location Server process (LocServer.exe) in the Task Manager. That should also force the processd to restart.

Then, wait a few minutes and check the Connection Status again. The landscape should now be present.