Capacity vs Demand by Resource - resources missing when there is no resource availability, ETC, or allocation for the period

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

 The Capacity Vs Demand by Resource report is not populating correct information. When running the report, there are some resources that do not show on the report.

Environment

Release : All Supported

Component : CLARITY JASPERSOFT

Cause

This is because the resources have no Availability, ETC, or Allocation for the reporting period.
Therefore there are no slices created and no records in DWH table  DWH_RES_PERIOD_FACTS

Resolution

Make sure the resource shows Availability and Allocation in their Resource Allocation tab.

1. In Classic Clarity, go to Home->Resources and click on the Resource
2. Click on the Allocations tab to check the Allocations per project. 

Additional Information

See also: Jaspersoft / reports known issues with Clarity