Capacity vs Demand by Resource - resources missing when there is no resource availability, ETC, or allocation for the period
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Article ID: 145956
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Updated On:
Products
Clarity PPM SaaSClarity PPM On Premise
Issue/Introduction
The Capacity Vs Demand by Resource report is not populating correct information. When running the report, there are some resources that do not show on the report.
Environment
Release : All Supported
Component : CLARITY JASPERSOFT
Cause
This is because the resources have no Availability, ETC, or Allocation for the reporting period. Therefore there are no slices created and no records in DWH table DWH_RES_PERIOD_FACTS
Resolution
Make sure the resource shows Availability and Allocation in their Resource Allocation tab.
In Classic Clarity, go to Home->Resources and click on the Resource
Click on the Allocations tab to check the Allocations per project.