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PROD certification stuck after start approval task

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Article ID: 145941

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite

Issue/Introduction

When certification stuck at start children node in AGGCERT workflow after starting approval task submitted by the initiator.

Cause

This is due to Workpoint SPs defect with Oracle DB

Environment

Release : 14.2

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Resolution

Update Workpoint SPs with attaching script 

Attachments

1583348662010__3.52-OracleScriptMonUpdate.txt get_app