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PROD certification stuck after start approval task

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Article ID: 145941

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite

Issue/Introduction

When certification stuck at start children node in AGGCERT workflow after starting approval task submitted by the initiator.

Environment

Release : 14.2

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Cause

This is due to Workpoint SPs defect with Oracle DB

Resolution

Update Workpoint SPs with attaching script 

Attachments

1583348662010__3.52-OracleScriptMonUpdate.txt get_app