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Can email notifications be sent from Service Dashboards?

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Article ID: 145937

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

Is it possible to set up email notification based on outages in the Service Dashboard?

Environment

Release : 10.4

 

Resolution

There is no way to set it up on the dashboard itself.
The only way to get these notifications would be to have the SANM policy trigger on the monitored items for the service or the service models, but not the dashboard.