AWA: AS400 Agent fails U02000012 Connection to Server denied
Article ID: 145901
CA Automic Workload Automation - Automation Engine
When attempting to install or start an AS400 Agent, the Agent fails with the following:
20200218/181122.957 - U02000012 Connection to Server '220.127.116.11():2217' denied. 20200218/181122.957 - 3447 - A remote host did not respond within the timeout period. >Socket.cpp#net::Socket::connect(const InetAddress &) const:29< 20200218/181122.957 - U02000010 Connection to Server '18.104.22.168:2217' terminated. 20200218/181123.987 - U02000072 Connection to system 'AUTOMIC' initiated.
The Agent and Automation Engine are unable to connect to each other
Release : 12.3
Component : Automation Engine
Please make sure ports are open on both sides and the Agent can communicate. This is easily tested by attempting a telnet from the Agent to the Automation Engine
Additionally, make sure the ports referenced (in the above 2217) are the active CP ports for your Automation Engine.