How to change alarm threshold ?

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Our HUB queue alarms are being reported as a warning and this is supposed to be an Major Alarm. How do we change HUB alarm thresholds?

 

Environment

Release : 9.2.0

Component : UNIFIED INFRASTRUCTURE MGMT
HUB 9.x
PPM V 3.24

Resolution

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=113214&_ga=2.185315433.1737315352.1582550490-1769026000.1575292893

You can set static alarm thresholds at the QoS metric level for some probes that publish alarms for a QoS metric. The following procedures explain how to configure some commonly used probes.

 To create dynamic alarm thresholds, first install and configure the baseline_engine probe version 2.0 or later on the hub robot.

For Hubs Running ppm v3.24 and Later

 

Follow these steps:

 

• In the probe GUI, select a node in the tree to view any associated monitors and QoS metrics.
• Select the monitor that you want to modify from the available list.
  Click 

  Publish Data

   and 

  Publish Alarms

  .
• Click 

  Static Alarm

  . The Static Alarm options become available.

   If you cannot select the Static Alarm check box, click . If necessary, deploy or activate the baseline_engine probe.
• Choose an operator for the threshold:

   
•  

  > 

  An alarm occurs when the metric is greater than the set threshold.
•  

  > = 

  An alarm occurs when the metric is greater than or equal to the set threshold.
•  

  < 

   An alarm occurs when the metric is below the set threshold.
•  

  <  =

   An alarm occurs when the metric is below or equal to the set threshold.
•  

  =

   An alarm occurs when the metric is equal to the set threshold.
•  

  !=

   An alarm occurs when the metric is not equal to the set threshold.

   If you used the threshold_migrator probe to add the static threshold fields for a probe, the operator and configured threshold carry over.
• Set the threshold for each alarm state.
• (Optional) Enter a different (overriding) Subsystem ID using the 

  Subsystem (override) field

  . The override is only required if the Subsystem ID shown in the

   Subsystem (default)

  field is not correct for your configuration.
  The override option is available with baseline_engine 2.1 or later.
• (Optional) Create a custom alarm message for your environment:

   
• In the Custom Alarm Message field, enter or select variables to include in a custom message.
  The available variables are:
  ${baseline} - The baseline that is calculated for a QoS metric when the 

  Compute Baseline

  option is selected for the metricBaselines are not calculated for static messages. The baseline value is always zero for static alarms.
  ${level} - The numerical severity level of the alarm
  Valid values are: 1 (critical), 2 (major), 3 (minor), 4 (warning), or 5 (information)
  ${operator} - The operator (>, >=, <, <=, ==, or !=) for the alarm severity level
  ${qos_name} - The name of the QoS metric${qos_source} or ${source} - The source of the QoS metric that generated an alarm${qos_target} or ${target} - The target of the QoS metric that generated an alarm${qosReference} - Adds the name of the QoS metric for which the time-to-threshold is configured${tttTime} - Adds sample time (in numerals only) for which the time-to-threshold is configured${tttTimeUnit} – Adds the time unit of ${tttTimes}${tttValue} – Adds the user input time-to-threshold Prediction Value${predictionValue} – Adds the predicted time at which the ${tttValue} is crossed. 

  ${threshold} - Specifies the threshold upon which an alarm is generated${threshold_sign} – Use this variable 

  before

   the ${threshold} variable to generate a + plus-sign when the threshold is a positive integer.

   

  ${threshold_symbol} – Use this variable 

  after

   the ${threshold} variable to generate a percent symbol for dynamic percentage thresholds or a sigma symbol for dynamic standard deviation thresholds.

  ${threshold_value} – If you want the evaluated threshold value, use this variable instead of the ${threshold} variable. For example, if the threshold is 5 percent of a baseline, which is 10, then the evaluated threshold value is 10.5.
  ${value} - Specifies the value that is contained in the generated QoS message
  For more information, see variable substitution. 
• In the Custom Alarm Clear Message field, enter the message that is displayed when the alarm clears.
  The available variables include:
  ${qos_name} - The name of the QoS metric
  ${value} - Specifies the value that is contained in the generated QoS message
  ${source} - The source of the QoS metric that generated an alarm
• Save your settings.
  For setting Static Alarm Thresholds, refer to our documentation:
  https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/how-to-articles/configuring-alarm-thresholds.html
  

Additional Information

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/how-to-articles/configuring-alarm-thresholds.html