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CA Web Viewer 12.1 Keystore was tampered with, or password was incorrect.

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Article ID: 145883

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

Testing connection...

Connection failed.

Failure in CCIClient.init()
    Return code = 0x0010
    Primary RC = 0x0010
    Secondary RC = 0x0020
    Detail RC = Error creating SSL socket for server:mvsmsys port:1203. KeyStore Exception attempting to load: Keystore was tampered with, or password was incorrect. KeyStore = /tmp/wvconfig/T1581699915598/config/cci.jks, Type = jks
    Error text = SSL Connect Error: Error creating SSL socket for server:mvsmsys port:1203. KeyStore Exception attempting to load: Keystore was tampered with, or password was incorrect. KeyStore = /tmp/wvconfig/T1581699915598/config/cci.jks, Type = jks

--------------------------------------
CCISSL Mainframe Task Error;
---- FRIDAY,    14 FEB 2020 ----
 CAS9855I Task 0001 has connection from lxv7652(10.194.121.59)/43998
 CAS9899E Task 0001 Error: SSL function gsk_secure_socket_init
 CAS9899E Task 0001 Error: SSL function rc = 420 ->
 CAS9899E Task 0001 Error: Socket closed by remote partner
 CAS9899E Task 0001 Error: SSL I/O ErrNo = 121 ->
 CAS9899E Task 0001 Error: EDC5121I Invalid argument.
 CAS9861I Task 0001 closing lxv7652(10.194.121.59)/43998.
 CAS9861I Task 0001 delivered 1 packets, 114 bytes.

 

Cause

This happens when running the configtool and specifying a new keystore value.  This is a bug.

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

Fix: SO13486 cumulative build 205 for CA Output Management Web Viewer v12.1.

Workaround: Restore the cci.jks file after running the configtool and specifying a new keystore value. Copy the original value back into the cci.jks file in the config directory under the install directory