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Cannot add views based on specific technologies to dashboards in CAPM

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Article ID: 145825

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Cannot add views based on specific technologies to dashboards in CA Performance Management.

For example, I cannot see Response Path Device Component Views as outlined in the guide.

Cause

The Data Source the Views are based on is not configured, or the technology the views are based on are not discovered, and View Suppression is enabled.

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

Unless you have the necessary data source added and/or the components using the technologies the views are based on, they would be hidden by view suppression.

To see the views you can:

1) Diable View Suppression.

2) Check "Display suppressed views in the list" to see the views when configuring the dashboard.

3) Add the Data Source and/or discover devices/components with the related technology.

Note that for 1 and 2, here would still be no way to populate the views if the Data Source/Technology is not configured.

 

 

Additional Information

Configuring View Suppression:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/performance-management/3-7/customize-your-user-settings.html#concept.dita_3ce9efcdf2bebf0f8375f96d6430867ada748fb3_CustomizeUserAccountSettings