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CAU SAP agent Upgrade does not install the SMGR for the SAP agent automatically

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Article ID: 145810

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic Workload Automation - Automation Engine

Issue/Introduction

When CAU on SAP agents is performed, found out no new Service manager binaries are move or copied to service manager bin, therefore service manager for SAP is not upgraded but the agent is upgraded.

Is this intended ?

The error as seen below is: U00022022 Process 'sapke1' ended, exit code='247'.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

 CAU for SAP and other Java based agents do not upgrade the service manager automatically. 

To be able to apply CAU for these kind of agents, the service manager has to be at least in version 12.3.0. 

So, you either have to manually upgrade the service manager or with the CAU for windows/unix version >= 12.3.0.

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