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ClientNet Portal (Messagelabs Support Portal)
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Article ID: 145808
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Updated On:
Products
Support PortalLicensing - Symantec Products
Issue/Introduction
This article will guide you the Case Management process within ClientNet Portal
Resolution
The Symantec ClientNet Portal will remain active post - March 2 however the case management integration with the MySymantec Portal will no longer be available. Customers will have the ability to create and manage their support cases through built-in case management ‘fly-out’ widget directly within the ClientNet Portal.