API Management products include:
Now select create a new case, by click on “Create Case”
For the product (#1), you will select "Licensing-CA", fill all the required fields as needed and click on submit.
Alternatively, you can use you could use the submit a question option as well.
Use the link: https://ca-broadcom.wolkenservicedesk.com/web-form
And Select "Licensing - CA Enterprise Software" as the "Request Type"
Either way, once you have created the case, you can view or update the case by clicking on the case number in the support portal to open it: