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Need a new License file for my API Management Product
Article ID: 145753
CA Live API Creator
API MANAGEMENT SAAS
CA API Gateway
CA API Developer Portal
CA API Gateway Precision API Monitoring Module for API Gateway (Layer 7)
I need a new license for my API Management (Layer 7) product how do I get one? How do I request a license for my product?
API Management products include:
- API Management Gateway
- API Legacy portal
- API Developer Portal
- Live API Creator
- Precision API Monitoring
- Mobile API Gateway
- Rapid Auth
All licensing requests now go through our licensing team. From the Support portal
select case management
Now select create a new case, by click on “Create Case”
For the product (#1), you will select "Licensing-CA", fill all the required fields as needed and click on submit.
Alternatively, you can use you could use the submit a question option as well.
Use the link: https://ca-broadcom.wolkenservicedesk.com/web-form
And Select "Licensing - CA Enterprise Software" as the "Request Type"
Either way, once you have created the case, you can view or update the case by clicking on the case number in the support portal to open it:
If you need to know how to install your new Gateway license or remove your old Gateway license please see our doc on managing gateway licenses