Need a new License file for my API Management Product
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Need a new License file for my API Management Product


Article ID: 145753


Updated On:


CA Live API Creator CA API Management SaaS CA API Gateway CA API Developer Portal CA API Gateway Precision API Monitoring Module for API Gateway (Layer 7)


I need a new license for my API Management (Layer 7) product how do I get one?  How do I request a license for my product?


API Management products include:

  • API Management Gateway
  • API Legacy portal
  • API Developer Portal
  • Live API Creator
  • Precision API Monitoring
  • Mobile API Gateway
  • Rapid Auth


All licensing requests now go through our licensing team.  From the Support portal select case management

Now select create a new case, by click on “Create Case”


For the product (#1), you will select "Licensing-CA", fill all the required fields as needed and click on submit.


Alternatively, you can use you could use the submit a question option as well.

Use the link:

And Select "Licensing - CA Enterprise Software" as the "Request Type"


Either way, once you have created the case,  you can view or update the case by clicking on the case number in the support portal to open it: