ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

error deleting servercommand object

book

Article ID: 145728

calendar_today

Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

We're running a Policy Server and this one reports error each 5
minutes when cleaning server commands :

  [5516/2652699504][Sun Jan 26
  2020 14:29:58][SmPolicyServer.cpp:1873][ERROR][sm-Server-00620] Exception in
  JournalThread. Text: Policy store failed operation 'CleanServerCmds' for object
  type 'Policy store provider'. LDAP Error Deleting ServerCommand object: 32: No
  such object

  [5516/2652699504][Mon Jan 27
  2020 09:50:07][SmPolicyServer.cpp:1873][ERROR][sm-Server-00620] Exception in
  JournalThread. Text: Policy 

How can we fix that ?

Environment

Policy Server all versions.

Resolution

Restart the Policy Server to make in sync the cache with the Policy
Store data;