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Can LDAP Groups be directly added to SOI Groups ?

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Article ID: 145704

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

I have EEM integrated with LDAP and I can see the users and the groups imported fine.
I can also see the same Users listed in the SOI Console to allow me to add these to the SOI Groups but is it possible to add the AD groups to the SOI groups so I don't have the issue of managing individual users when they are added or removed from the AD groups ?

 

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Manager

Resolution

This is not possible.
You can add multiple users to a SOI group but not an entire LDAP group to a SOI group.