db_promote is giving error "Failed to execute the Database Export process"
Article ID: 145694
Updated On:
Products
CA Service Desk Manager
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
CA Service Desk Manager - Mobile Application
CA Service Desk Manager - Xtraction
Issue/Introduction
Getting error on executing db_promote command. Execute below command:
db_promote export -d "export abc123" -w "name = 'abc123'" -f "nr"
It returns below error:
"Data export started. It may take some time based on the amount of data. For more details, check the log files.
Invalid objects found in the input command:
nr
Failed to execute the Database Export process. For more details, check the log at NX_ROOT/log/dbpromote.log.
SLUMP died!!! Aborting the process."
db_promote export -d "export abc123" -w "name = 'abc123'" -f "nr"
It returns below error:
"Data export started. It may take some time based on the amount of data. For more details, check the log files.
Invalid objects found in the input command:
nr
Failed to execute the Database Export process. For more details, check the log at NX_ROOT/log/dbpromote.log.
SLUMP died!!! Aborting the process."
Environment
Release : 17.1
Component : SERVICE DESK MANAGER
Resolution
This is a known error and has been reviewed under Defect id - DE42929 and updated that "this is only a error message, but no impact on the functionality".
So this message can be ignored and proceed ahead with db_promote.
So this message can be ignored and proceed ahead with db_promote.
Additional Information
Go to Administration tab -> System -> Data Export
From here you can import/export as well. Also can verify the history even if performed from command line under Data Export/Import History List.
From here you can import/export as well. Also can verify the history even if performed from command line under Data Export/Import History List.
Feedback
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