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Time Compliance Detail report will show timesheets for a non-enabled for Time Entry user if the timesheets were created before disabling from Time Entry (DE53440)

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Article ID: 145672

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

STEPS TO REPRODUCE:

  1. Connect to Clarity, create a new user, enable it for time entry and add some permissions
  2. Now connect as this user - go to New UX, timesheets
  3. Hit Create on few timesheets
  4. Do not enter any time
  5. Check PRTIMESHEET table and note the timesheets were created
  6. Run Load Data Warehouse - Full and Access rights
  7. Now go to Advanced Reporting (or Reports and Jobs) and run Time Compliance Detail report - note you see the timesheets there now
  8. Now open the Resource - Settings
  9. Disable the Open from Time entry
  10. Set the Tracking Mode to None
  11. Save
  12. Run Load Data Warehouse job.
  13. Now open Time Compliance Detail report and look for this resource

 

Expected Results: The resource not to show on the report as it's no longer enabled for Time Entry

Actual Results: Since the timesheets were created, the resource shows on the report

Environment

Release : 15.4.1 to 15.7.1

Component : CA PPM SAAS JASPERSOFT

Resolution

This is caused by DE53440, in review by Engineering

Workaround: Manually delete the timesheets from the database (requires Support's assistance)