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Time Compliance Detail report will show timesheets for a non-enabled for Time Entry user if the timesheets were created before disabling from Time Entry (DE53440)
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Article ID: 145672
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Updated On:
Products
Clarity PPM SaaS
Issue/Introduction
STEPS TO REPRODUCE:
Connect to Clarity, create a new user, enable it for time entry and add some permissions
Now connect as this user - go to New UX, timesheets
Hit Create on few timesheets
Do not enter any time
Check PRTIMESHEET table and note the timesheets were created
Run Load Data Warehouse - Full and Access rights
Now go to Advanced Reporting (or Reports and Jobs) and run Time Compliance Detail report - note you see the timesheets there now
Now open the Resource - Settings
Disable the Open from Time entry
Set the Tracking Mode to None
Save
Run Load Data Warehouse job.
Now open Time Compliance Detail report and look for this resource
Expected Results: The resource not to show on the report as it's no longer enabled for Time Entry
Actual Results: Since the timesheets were created, the resource shows on the report
Environment
Release : 15.4.1 to 15.7.1
Component : CA PPM SAAS JASPERSOFT
Resolution
This is caused by DE53440, in review by Engineering
Workaround: Manually delete the timesheets from the database (requires Support's assistance)