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AWA: WP's do not start with error 'libdb2.so.1: cannot open shared object file: No such file or directory'.

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Article ID: 145651

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic Workload Automation - Automation Engine

Issue/Introduction

When performing an initial install (or after the ucsrv.ini has been modified) the Automic Worker Processes (WP's) and Communication Processes (CP's) do not start and within the log an error similar to:

U00029120 UCUDB: Function LoadLibrary failed. Library 'ucucli.so' error 'libdb2.so.1: cannot open shared object file: No such file or directory'.
U00003611 DB OPEN executed. Return Code = '0000003531'
U00003620 Routine 'UCMAIN_R' forces trace because of error.
U00003531 UCUDB: Error while checking data source (e.g. code conversion or driver problem, see log file).
U00003449 Output to the TRACE file is finished.
U00003100 Memory TRACE was opened with the switches '0000000000000000'.
U00003380 Server 'AUTOMICP#WP' version '12.3.1+build.1570467451939' (Runtime '0/00:00:00', Log# '1', Trc# '0').
U00003491 There is a time difference of '0/00:00:00' or '0' seconds to the Primary Server.
U00003375 Server usage of the last minute '0%', the last 10 minutes '0%' and the last hour '0%'.
U00003531 UCUDB: Error while checking data source (e.g. code conversion or driver problem, see log file).
U00003410 Server 'AUTOMICP#WP' version '12.3.1+build.1570467451939' ended abnormally.

Cause

Improper configuration of ucsrv.ini or environment

Environment

Release : 12.3

Component : Automation Engine

Resolution

If you are not using a db2 database (which the reference to libdb2.so.1 would be for), this can be caused by the SQLDRIVERCONNECT string being misconfigured such as:

QLDRIVERCONNECT=ODBCVAR=NNJNIORP,host=localhost port=5432 dbname=UC4 user=UC4 password=--1037B2E22BF022EBE2 connect_timeout=10 client_encoding=LATIN9 

instead of:

SQLDRIVERCONNECT=ODBCVAR=NNJNIORP,host=localhost port=5432 dbname=UC4 user=UC4 password=--1037B2E22BF022EBE2 connect_timeout=10 client_encoding=LATIN9 

If you are using a db2 database please make sure all references are set as listed in the documentation under 'Installing the AE'