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Monitor Server Performance with CA Application Performance Management

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Article ID: 145646

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

I am using Performance Center to connect some metrics to CA Application Performance Management. 
I am getting this error after integration:

[WARN] [IntroscopeAgent.ConnectionThread] Failed to connect to the Introscope Enterprise Manager at MYHOST-ABC 5001:5001,com.wily.isengard.postofficehub.link.net.DefaultSocketFactory (2).

Cause

Invalid characters in the hostname property of the Agent profile.

Environment

Release : 10.7

Component : APM Agents

Resolution

All the debug log files show that the invalid characters remain and DEBUG shows that it is causing an unknown host.

If on Windows, notepad and notepad++ will show it as a blank after -ABC however VIM for windows shows the actual invalid characters. 

[WARN] [IntroscopeAgent.ConnectionThread] Failed to connect to the Introscope Enterprise Manager at MYHOST-ABCÂ :5001,com.wily.isengard.postofficehub.link.net.DefaultSocketFactory (8633).

[DEBUG] [IntroscopeAgent.Agent]

java.net.UnknownHostException: MYHOST-ABCÂ
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)