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Cannot add any new alerts to dashboards in production
Article ID: 145644
Updated On:
Products
CA Application Performance Management Agent (APM / Wily / Introscope)
CA Application Performance Management (APM / Wily / Introscope)
INTROSCOPE
DX Application Performance Management
Issue/Introduction
Several users are having Issues creating new alerts and then adding them to the dashboard.
They show up as gray (unknown status) and never get the correct status of the associated alert.
Tried deleting alert, and recreating it several times, but that did not resolve the issue.
Can use an alert that was previously created, and it shows up as green.
Environment
Release : 10.5
Component : APM Agents
Resolution
Restart EM.
Feedback
Yes
No
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