[AWA v12.3] DB Load Utility is unable to load new DB.

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Article ID: 145611

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic Workload Automation - Automation Engine

Issue/Introduction

After loading the initial data, transport case or RA solution using the DB Load Utility, the application returns code 1 but there is no error in the log. The ucybdbld log actually shows just the ini file.

Cause

The log file will show what command is being used for the utilities when it's run with commands (not the GUI).  

Here's what the log showed:

20200219/150649.814 - U00038002 DLL 'ucybdbld', version '12.3.1+build.1570624254176'. Start parameter: '-B –X/opt/automic/Utility/db/general/12.3/UC_UPD.TXT ', (changelist '1570447378').

The copy/pasting of the command is also copying something else.  

Environment

Release : 12.3

 

Resolution

Correct the start parameter by either entering it manually or making sure that there are no additional characters created.