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OpenShift caagent-deployment not connecting properly


Article ID: 145608


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management


We are having problems with one of our OpenShift clusters.  The agent itself is connecting but the ApiServer Connection Status is showing 0 instead of 1 and we are not seeing any metadata.


Release : 10.7.0

Component : APM Agents


Here is the Exception in the deployment DEBUG log:

[DEBUG] [IntroscopeAgent.Fabric8ClusterMonitor] Failed to extract information for Namespaces
io.fabric8.kubernetes.client.KubernetesClientException: An error has occurred.
at io.fabric8.kubernetes.client.KubernetesClientException.launderThrowable(
at io.fabric8.kubernetes.client.dsl.base.BaseOperation.list(
at io.fabric8.kubernetes.client.dsl.base.BaseOperation.list(
at java.util.concurrent.Executors$
at java.util.concurrent.FutureTask.runAndReset(
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(
at java.util.concurrent.ScheduledThreadPoolExecutor$
at java.util.concurrent.ThreadPoolExecutor.runWorker(
at java.util.concurrent.ThreadPoolExecutor$
Caused by: Failed to connect to

Basically we are not able to connect to the OpenShift_Connection_Url as specified in the stack trace above (

However in the DEBUG log collection, we see this:

[[email protected]<host>]# oc project caapm
Already on project "caapm" on server "".

Please use this URL and see if it can connect: