Converted Idea still has status Approved

book

Article ID: 145575

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

After an idea was converted, the idea status stays at Approved.  Under what conditions an idea status is still Approved and editable even after it has been converted to a project?

Environment

Release : 15.6.1

Component : CA PPM PROJECT MANAGEMENT

Resolution

Once an idea is converted to a project successfully, the idea status should automatically change to converted

As a workaround to get the status to update to the correct status of 'Converted':
1. Convert the idea one more time, creating a "test project"
2. Verify the status converts correctly for the idea now
3. Then you can delete the test project created

If you see repeated occurrences of this issue, please contact Broadcom Support for further assistance.