SOI Jasper Soft reporter Support for Win2016

Article Id: 145568

Status: Published

Updated On: 20-02-2020 16:02

Products:

CA Service Operations Insight (SOI)

Issue/Introduction:

We are upgrading our SOI 4.2 environment to win2016. Is Jasper 6.1 or 6.3 certified and supported on Win2016?

Cause:

Jasper 6.1 incompatibility with Win2016.

Environment:

SOI 4.2
Windows 2016
Jasper 6.1
Jasper 6.11

Resolution:

Jasper 6.1 and 6.3 do not support windows 2016.
Jasper 7.1.1 does support windows 2016 and we are in the process of certifying Jasper 7.1.1 for SOI. Our compatibility matrix link below will be updated once certification is complete:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/service-operations-insight/4-2/compatibility-matrix.html