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SOI Jasper Soft reporter Support for Win2016
Article ID: 145568
Updated On:
Products
CA Service Operations Insight (SOI)
Issue/Introduction
We are upgrading our SOI 4.2 environment to win2016. Is Jasper 6.1 or 6.3 certified and supported on Win2016?
Cause
Jasper 6.1 incompatibility with Win2016.
Environment
SOI 4.2
Windows 2016
Jasper 6.1
Jasper 6.11
Windows 2016
Jasper 6.1
Jasper 6.11
Resolution
Jasper 6.1 and 6.3 do not support windows 2016.
Jasper 7.1.1 does support windows 2016 and we are in the process of certifying Jasper 7.1.1 for SOI. Our compatibility matrix link below will be updated once certification is complete:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/service-operations-insight/4-2/compatibility-matrix.html
Jasper 7.1.1 does support windows 2016 and we are in the process of certifying Jasper 7.1.1 for SOI. Our compatibility matrix link below will be updated once certification is complete:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/service-operations-insight/4-2/compatibility-matrix.html
Feedback
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