SOI Jasper Soft reporter Support for Win2016

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Article ID: 145568

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

We are upgrading our SOI 4.2 environment to win2016. Is Jasper 6.1 or 6.3 certified and supported on Win2016?

Cause

Jasper 6.1 incompatibility with Win2016.

Environment

SOI 4.2
Windows 2016
Jasper 6.1
Jasper 6.11

Resolution

Jasper 6.1 and 6.3 do not support windows 2016.
Jasper 7.1.1 does support windows 2016 and we are in the process of certifying Jasper 7.1.1 for SOI.  Our compatibility matrix link below will be updated once certification is complete:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/service-operations-insight/4-2/compatibility-matrix.html