Jasper 6.1 and 6.3 do not support windows 2016.
Jasper 7.1.1 does support windows 2016 and we are in the process of certifying Jasper 7.1.1 for SOI. Our compatibility matrix link below will be updated once certification is complete:
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/service-operations-insight/4-2/release-notes/ca-soi-r4-2-release-notes/compatibility-matrix.html