AdminUI not Displaying Federation Partnerships

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Article ID: 145560

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Federation (SiteMinder) SITEMINDER

Issue/Introduction

AdminUI is displaying blank screens when trying to view a specific federation partnership.

Cause

Running XPSSweeper revealed three errors related to the federation partnership that could not be displayed in the AdminUI.  These were the cause of the problem.  Each error pointed to a specific attribute within the partnership.

Environment

Release : ALL

Component : SITEMINDER FEDERATION

Resolution

We used XPSExplorer to view the PartnershipBase object that was cited in the XPSSweeper error.  One of the cited attributes had an odd value that contained a question mark, while the other two showed no value.  We blanked out the value for each of these attributes and then reran XPSSweeper to verify that the errors were now gone.  At this point we were able to successfully view the partnership in the AdminUI.