ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

New https Certificate For SOI UI


Article ID: 145559


Updated On:


CA Service Operations Insight (SOI)


My web https UI for SOI certificate is about to expire. What are the steps to create a new certificate?


https certificate expired for SOI UI


SOI 4.2


Please refer below wiki page for step by step instructions to generate and import certificates into "ssa.jks" on SOI Manager and UI


Once the certificate is imported into ssa.jks, you may run below command to list the certificates. By default, there is 1 certificated named "tomcat" for SOI Manager.


keytool.exe -list -v -keystore "C:\Program Files (x86)\CA\SOI\SamUI\conf\ssa.jks"

keytool.exe -list -v -keystore "C:\Program Files (x86)\CA\SOI\tomcat\conf\ssa.jks"


When it prompts for password, enter "catalyst"


Note: Please backup original ssa.jks before importing any certificate.


You may run above commands to list the certificates on UI server and see if the old certificate exists