Mandatory Hotfix - Identity Manager Logs Looping
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Mandatory Hotfix - Identity Manager Logs Looping


Article ID: 145556


Updated On:


CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite


The IMPS logs completely fill up with unable to locate the target account or unable to make the necessary modification. In most seen cases this was due to the customer's Active Directory team moving a user's OU directly in Active Directory and not through the IM application.


Component : IdentityMinder(Identity Manager)
Component : IdentitySuite(Virtual Appliance)

Specifically: 14.3CP1, 14.2CP5 and 14.1CP10


There are now published solutions for the log looping issue.

These solutions are available at the following locations:

Additional Information

This hot fix is mandatory.  This is built on the most current code base and does include other fixes for other issues.