ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Mandatory Hotfix - Identity Manager Logs Looping
Article ID: 145556
CA Identity ManagerCA Identity GovernanceCA Identity PortalCA Identity Suite
The IMPS logs completely fill up with unable to locate the target account or unable to make the necessary modification. In most seen cases this was due to the customer's Active Directory team moving a user's OU directly in Active Directory and not through the IM application.