Communication error deploying probes on robot
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Communication error deploying probes on robot

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Article ID: 145552

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I am unable to deploy any probe on the robot . I am getting this error : inst_pkg failed: communication error.

Cause

This error is usually seen if the needed ports are not open bidirectionally and/or if there is a firewall blocking communication.

Resolution

Open ports bi-directionally and ensure no firewall blocking communication.
Here's a list of port for reference that need open:
Firewall Port Reference