r11.5 System Agent installation problem on Windows
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Article ID: 145546
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Updated On:
Products
Workload Automation Agent
Issue/Introduction
When installing the Workload Automation Agent r11.5 release on Windows non-primary drive (a drive other than the OS drive), the installation completes, but there is no agentparm.txt file created, nor is the service created. No errors are displayed on the screen.
Environment
Release : 11.5
Component : CA WORKLOAD AUTOMATION AGENT R11.5
Operating System : WINDOWS
Cause
Known Defect - Sustaining Engineering reviewing and will address in future release.
Resolution
There is a known defect when installing the 11.5 Workload Automation Agent on a non-primary drive on Windows OS. Workaround: Install the agent on the C drive instead.