A customer's REST call just 'failed' and returned an http status 302
https://rally1.rallydev.com/slm/webservice/v2.0/hierarchicalrequirement?workspace=https://rally1.rallydev.com/slm/webservice/v2.0/workspace/00000000&query=(FormattedID = US1234)&fetch=true
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<p>The document has moved <a href="https://rally1.rallydev.com/unavailable/">here</a>.</p>
Rerunning the call 30 min later same exact command succeeded.
What is the cause of the 302?
Usually a 302 can be caused by a server restart or failure of Java to respond. There is nothing the customer can do to avoid this and very little Rally can do either, the issue is very rare.
Release : SAAS
Component : AGILE CENTRAL
A retry of API call was successful after the initial 302 response.