Client Automation - How to resynchronize Scalability Staging SD Library ?

Products

• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Software Delivery

Issue/Introduction

Sometimes Scalability Software Staging Library could be desynchronized with the database and/or with library.dct file.

They are 4 sort of desynchronization :

1. Some Software are present in ITCM GUI under Control Panel/Scalability Servers/All Scalability Servers/ssname/Software Staging Library
   but the package in not present on Scalability Server in DSM\SD\ASM\LIBRARY
   
   
2. Some Software are not present in ITCM GUI under Control Panel/Scalability Servers/All Scalability Servers/ssname/Software Staging Library
   but the package is present on Scalability Server in DSM\SD\ASM\LIBRARY
   
   
3. On scalability Server a package is present in file DSM\SD\ASM\LIBRARY\library.dct but its associated .arc directory is not present under DSM\SD\ASM\LIBRARY
   
   
4. On scalability Server a package is not present in file DSM\SD\ASM\LIBRARY\library.dct but its associated .arc directory is present under DSM\SD\ASM\LIBRARY

Environment

Client Automation - All versions

Resolution

To resolve this synchronization problem, script clean_SSLib.dms (attached below) could be used.


1- In ITCM console, go under Control Panel/Scalability Servers/All Scalability Servers/ssname/Software Staging Library.

Select all package. Right click on selection and choose "Delete"






2- Copy file clean_SSLib.dms file on scalability server in a temp directory (ex: c:\temp).
Open a cmd prompt with Administrative privileges and execute this :

cd c:\temp
start /wait dmscript clean_SSLib.dms




This script generates a log file under C:\Program Files (x86)\CA\DSM\logs\clean_SSLib.log



3- On Scalability server check if there are some directories with name like TO_DELETE_*.ARC.todelete

These directories could be deleted.