Trace files are not created on WPs

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Trace files are not created on WPs when tracing was enabled on WP.

Environment

Release : 12.x

Component : AUTOMATION ENGINE

Cause

When the memory trace is enabled, Worker Processes do not write trace to the filesystem.

Resolution

Uncheck "Memory Trace" under "Additional Trace Options" from the Advanced Options when setting trace via the Automic Web Interface.