This is the error on ucmHarvester-wrapper.log:
FATAL | wrapper | 2020/02/14 18:53:26 | Unable to execute Java command. The system cannot find the file specified. (0x2)
FATAL | wrapper | 2020/02/14 18:53:26 | "java" -Dfile.encoding=Cp1252 -Duser.language=en -Djava.library.path="service" -classpath "service/wrapper.jar;ucm.harvester-2.0.jar;lib/EModel-2.1.jar;lib/MutabilityDetector-0.9.1.jar;lib/commons-logging-1.2.jar;lib/file-1.0.jar;lib/flow-1.0.jar;lib/hamcrest-core-1.3.jar;lib/javax.inject-1.jar;lib/jaxb-api-2.2.7.jar;lib/jsr305-2.0.1.jar;lib/junit-4.11.jar;lib/log4j-api-2.0-beta4.jar;lib/log4j-core-2.0-beta4.jar;lib/log4j-jcl-2.0-beta4.jar;lib/log-1.0.jar;lib/mockito-core-1.8.5.jar;lib/objenesis-1.0.jar;lib/trove-3.6.jar;lib/util-1.0.jar;resources" -Dwrapper.key="<key_text>" -Dwrapper.port=32000 -Dwrapper.jvm.port.min=31000 -Dwrapper.jvm.port.max=31999 -Dwrapper.pid=9020 -Dwrapper.version="3.5.14-st" -Dwrapper.native_library="wrapper" -Dwrapper.service="TRUE" -Dwrapper.cpu.timeout="10" -Dwrapper.jvmid=1 -Dwrapper.lang.domain=wrapper -Dwrapper.lang.folder=../lang org.tanukisoftware.wrapper.WrapperSimpleApp com.ca.im.ucm.harvester.Harvester
Also found in the UpdateJRE8.log file:
#########################################################
12:19:52.47
12:19:53.24 Check for any processes still using the JRE
12:19:55.32
12:19:55.33 No processes using JRE8; attempting update
12:19:55.33 Calling D:\CA\voipmonitor\bin\OpenJDK8U-jre_x64_windows_hotspot_8u212b04.msi
12:19:55.33
12:20:01.91
12:20:01.93 Error installing jre; ERRORLEVEL: "1618"
12:20:01.93
12:20:01.93 Return from :InstallJavaUpdate
12:20:01.94
12:20:02.38
12:20:02.38 *** java -version returned: '1' ***
12:20:02.38
12:20:02.38 Return from :main
12:20:02.39
=======================================================
Release : 4.3.3
Component : NQUCM - UNIFIED COMMUICATION MONITOR