How can I get the WSDL files to populate the files with FQDN?

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Article ID: 14549

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



I am logging into Itam using the Fully Qualified Domain Name (FQDN). When I download the WSDL the files do not contain the FQDN. How can I get the WSDL files to populate the files with FQDN?

Environment

Release: UAPMAC990JPP-14.1-Asset Portfolio Management-Asset Configuration
Component:

Resolution

To get the Wsdl to use the FQDN do the following: 

  • Go into Itam to Administration - System Configuration. 
  • Go to the Application Server link. 
  • Change the following two entries to the FQDN 
  •      Server or Load Balancer IP/Host 
  •      Component Server Name. 
  • Save. Close the browser and reset IIS. 

Download the Wsdl again.