NO DATA invalid key error after starting WP or CP from AWI

Article Id: 145477

Status: Published

Updated On: 20-02-2020 03:48

Products:

CA Automic Workload Automation - Automation Engine , CA Automic One Automation

Issue/Introduction:

After and upgrade of the Automation Engine or implementation of CAPKI it is not possible start a WP or CP from AWI from the Administration perspective anymore.

During the start the following error is displayed in a popup window:

"NO DATA (Data end, invalid key, no message ...)"

Cause:

The transfer key is invalid

Environment:

Release : 12.3

Component : Automic Web Interface

Resolution:

In client 0, Administration tab > Automation Engine Management > Process & Usage, right-click a WP or CP and choose "Update Service Manager Link"