Corruption in PAM database.
One customer reported the issue after PAM version upgrade.
Other customer reported the issue after PAM's hardware ID change (If Mac address is changed, PAM's hardware ID is also changed.)
Product: Privileged Access Manager
Version: 3.3.0 or later
Database repair patch available for 3.3.0 and 3.3.1
PAM 3.3.0 --> hotfix CAPAM_18.104.22.168.p.zip
PAM 3.3.1 --> hotfix CAPAM_3.3.1.09.p.zip
Note. The patch will just repair PAM database corruption.
You can find the mentioned fixes in CA Privileged Access Manager Solutions & Patches
Review also the patches documentation at:
Unfortunately, the issue (corruption) might happen in another day.
If it happens, please repair database again.