PAM : "Can't decide access type" error when trying to access target device
Article ID: 145471
CA Privileged Access Manager (PAM)
When trying to open an session to a device from PAM, it does not work with the following error : "Can't decide access type."
Corruption in PAM database. One customer reported the issue after PAM version upgrade. Other customer reported the issue after PAM's hardware ID change (If Mac address is changed, PAM's hardware ID is also changed.)
Product: Privileged Access Manager Version: 3.3.0 or later
Database repair patch available for 3.3.0 and 3.3.1