Upgraded the Domain Manager from r14 SP2 to SP3 and found that CIC not upgraded to 14.0 SP3 version . Any specific steps required o upgrade CIC to 14.0 Sp3 version ?

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Article ID: 145466

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Updated On:

Products

CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Software Delivery CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

Upgraded the Domain Manager from R14 SP2 to SP3 and found that CIC not upgraded to 14.0 SP3 version . Any specific steps required o upgrade CIC to 14.0 Sp3 version ?

Environment

Release : 1403

Component : DESKTOP AND SERVER MANAGEMENT

Resolution

CIC has not got new builds since r14 SP1. So the version of CIC remains same across all the Client auto versions since SP1. The version will remain older with number 14.0.2000.0199.