Clarity Notifications/action items have an additional header/footer post upgrade
book
Article ID: 145460
calendar_today
Updated On:
Products
Clarity PPM On Premise
Clarity PPM SaaS
Issue/Introduction
After Upgrade to CA PM 15.7.1 we have noticed noticiations have extra wording:
- "Clarity PPM" is now showing at the top/header of the notification
- Broadcom Copyright text is located in the footer of thenotification
- In prior releases, we were able modify "union.copyright" sytanx to blank to remove
- However in the new Clarity new version we have modified the file, but still we are getting the action item / notification with the above wording.
Environment
Release : 15.7.1
Component : CA PPM COLLABORATION (DOC & ACTION ITEMS)
Resolution
- The Clarity PPM reference at the top and the copyright info at the bottom for Broadcom are no longer able to removed.
- Below are custom notifications limitations as referenced at: Configure Notifications and Notification Templates
- There is no restore option to reset the default notification format.
- The appearance of Clarity PPM in the header and the Broadcom copyright text in the footer is fixed and cannot be changed.
- Notification formatting is only for email notifications.
Additional Information
See KB
139364 -
Image not showing in the email notification for Clarity PPM
Feedback
thumb_up
Yes
thumb_down
No