IA (Infrastructure Agent) 11.1 for AIX

Article Id: 145456

Status: Published

Updated On: 19-02-2020 18:39

Products:

CA Application Performance Management Agent (APM / Wily / Introscope) , CA Application Performance Management (APM / Wily / Introscope) , INTROSCOPE , DX Application Performance Management

Issue/Introduction:

Downloaded the IA agent from our APM 11.1 SaaS. We were told this version supported AIX as well as Linux. The exact version is: Build and Release = Release 11.1.4.22 (990022).

It is successfully running on a Linux server started w/ the force_start option as we have no root capability. It does not work on the AIX server. The exact syntax I used to start the IA Agent is: ./APMIACtrl.sh force_start.

When the APMIACtrl.sh script calls the SysEdge script - ca-setup.sh - it fails in the getOsVars() method as this method only matches for Linux. There is a statement in this script before the getOsVars() method is called on line # 374 that states: # get Os Vars (Not tested). The 11.1 tech docs state that AIX is supported.

Environment:

Release : 11.1.3

Component : APM Agents

Resolution:

Installer provided specific to AIX. Currently, this can only be provided by Support and is not on the SaaS site.