IA (Infrastructure Agent) 11.1 for AIX

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Article ID: 145456

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Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Downloaded the IA agent from our APM 11.1 SaaS. We were told this version supported AIX as well as Linux.  The exact version is: Build and Release = Release 11.1.4.22 (990022). 

It is successfully running on a Linux server started w/ the force_start option as we have no root capability.  It does not work on the AIX server.  The exact syntax I used to start the IA Agent is:  ./APMIACtrl.sh force_start. 

When the APMIACtrl.sh script calls the SysEdge script - ca-setup.sh - it fails in the getOsVars() method as this method only matches for Linux.  There is a statement in this script before the
getOsVars() method is called on line # 374 that states: # get Os Vars (Not tested).  The 11.1 tech docs state that AIX is supported.  

Environment

Release : 11.1.3

Component : APM Agents

Resolution

Installer provided specific to AIX. Currently, this can only be provided by Support and is not on the SaaS site.