Metric from custom tracer not showing in Investigator

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Article ID: 145452

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Not seeing the metrics from a custom tracer under custom in the Investigator. The autoprobe log shows tracer being instrumented.

[WARN] [IntroscopeAgent] Reloaded directives contained unsupported change to SubstituteClass instrumentation.

[WARN] [IntroscopeAgent] Unsupported change to active AutoProbe configuration. Using existing configuration.  These changes will be effective in restarting the agent.

Cause

Not all tracers are dynamic.

Environment

Release : 11.1.3

Component : APM Agents

Resolution

Restart the agent. Check with your vendor documentation to see if a restart is needed for a particular Java class such as Weblogic.

Additional Information

PBD Contents:
SetFlag: ServletResponseTracing
TurnOn: ServletResponseTracing

IdentifyClassAs: weblogic.servlet.internal.ServletResponseImpl ServletResponseTracing

TraceOneMethodIfFlagged: ServletResponseTracing addHeader BlamePointTracer "custom|Tracing2|{method}"