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Clarity : Running Reports from Advanced Reporting is generating Proxy Errors

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Article ID: 145437

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Running a report from Advanced Reporting intermittently throws a Proxy Error.

Cause

In this case the issue was caused by customers proxy server and it was blocking few requests.

Environment

Release : 15.x

Component : CA PPM JASPERSOFT

Resolution

Check with your network team on what's blocking the request to Jasper Server and ask them to unlock it.