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Clarity : Running Reports from Advanced Reporting is generating Proxy Errors

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Article ID: 145437

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Running a report from Advanced Reporting intermittently throws a Proxy Error.

Environment

Release : 15.x

Component : CA PPM JASPERSOFT

Cause

In this case the issue was caused by customers proxy server and it was blocking few requests.

Resolution

Check with your network team on what's blocking the request to Jasper Server and ask them to unlock it.