Additional IP configured in the server not being picked up during hub install

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Article ID: 145414

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

I have configured addition IP in a VM which I will be using as an application IP for  installation of the DX IM hubs. The ip is mapped to a additional nic card and we are able to ping the IP. During the installation when I have to select IP from the select option only the server IP and backup IP is being listed, the IP which I need to pick does not show.

Cause

- InstallShield installer implementation

Environment

Release : 9.0.2

Component : UIM - INSTALL

Resolution

Currently, there is a limit of 2 adapters/ip addresses in the Flexera InstallShield installer implementation just as you will notice if you change the order of discovery which allows you to select the desired IP from the options presented. For UIM to be able to recognize more than 2, you would have to enter an enhancement request as this is currently 'working as designed.'