We are trying to install SystemEdge agent but the install has failed.
The error type is as follows
The SystemEdge installer failed due to unable to create a directory. In this case the directory which failed to create was "/opt/CA/SharedComponents/ccs/cam".
Release : SystemEDGE_5.9
Component : ACTIVATOR VM
The error suggests to check: "A missing directory or insufficient disk space might have caused the error."
- Verify the install user has read/write privileges to disk (root/admin)
- Verify disk space on install partition
- Verify directory permissions
- Check directory listing
ls -al /opt/CA/SharedComponents/ | grep ccs
lrwxrwxrwx 1 root root 21 Nov 3 2013 ccs -> /apps/autosys/default
In this case, the ccs directory was associated with another. We removed the ccs directory and re-ran the install, which was then successful.