Issue/Introduction:
I want to know the best practice to remove the apostrophe ' in the resource ID and it's impact
Environment:
Release : 15.6.1
Component : CA PPM RESOURCE MANAGEMENT
Resolution:
1. If the users are financially enabled, the resource ID can't be changed.
2. If they aren't yet financially enabled, then it's okay to remove the apostrophe (https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=8435)
- To remove the ' / apostrophe:
- Go to Home->Resourcess
- Filter on Resource/Role ID of *'*
- Then you can update all the desired resources on the list view that are not financially enabled to remove the ' from the ID
- Save Changes
- XOG may also be able to be used to XOG out the resources, remove the apostrophes, and XOG the resources back in (only if the resource isn't financially enabled
Additional Information:
See KB: 8435 - Clarity: XOG Write Update for Resources with Apostrophe character fails (Defect fixed in 15.4)