Sporadically Agents in AWI shown as inactive while in reality it is running

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Article ID: 145312

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic Workload Automation - Automation Engine

Issue/Introduction

In AWI an Agent is shown as down but in reality is up and running.

In the Java GUI the agent does show as up.

This happens sporadically.

Cause

This is bug

Environment

Release : 12.3.x

Component : Automic Web Interface (AWI)

Resolution

A fix is underway